The ClickHelp Essentials plan costs $55 per author per month. You don’t have to be a developer to create winning sites that will engage your readers, but you do need a ready knowledge of HTML and CSS to get the most out of ClickHelp. You can tailor the user experience in your help sites with ready UI templates, a number of visual settings and CSS. You can protect your user guides behind a password with numerous authentication options, including Single Sign-On. You can control reviewer and author access to your documentation projects using an adjustable system of roles and permissions. You can collaborate with other departments to create and review content more efficiently by inviting SMEs, developers, or QA engineers to get involved in a unified documentation workflow. Powerful full-text search that lets users find topics easily.Internal analytics that helps you measure team performance metrics.Simple migration of your existing content from other systems using a variety of supported formats – MS Word (DOC, DOCX), OpenOffice (ODT), HTML, Web Help, CHM.Create and manage a multilingual documentation site.Authenticate users with a single and simple log-in system.Pick your favorite template to create documentation from ClickHelp’s template library.Set workflows to produce error-free content.Here are some of the key features of ClickHelp: You can create a public or private documentation for your customers or internal users. What does ClickHelp Offer?ĬlickHelp is a Help Authoring Tool with many useful features to help you produce your very own technical content. They usually allow you to import content from different sources so you can save time on producing your documentation. They support multiple users to collaborate on the documentation and get it ready for the end-user. Tools include the process of writing, editing, drawing, reviewing, and rewriting phase. These are tools that help in writing content such as software documentation, instruction manuals, proposals, reports, posters, visual communication, technical descriptions, product recalls, and white papers. HATs allow you to create documentation from start to finish using single sourcing, which means creating content once and then reusing across many platforms. Help authoring tools are intended to be used by professional technical writers or technical communicators to produce help documentation for users. These are vital components of your documentation process because they allow you to create customer self-service content that can be reused across many platforms. In order to produce the highest standard of user documentation, you need the assistance of a Help Authoring or Documentation Tools. This avoids waiting time while reaching out to a support agent also improve user satisfaction. It’s a well-known fact that most customers prefer to help themselves using customer self-service portal. Without proper help documentation, your customers will be more unhappy and this will result in more calls to the support team. Sometimes it is a legal requirement to have documentation alongside your product. Without documentation, your users will find it hard to get started and get to know your products and you’ll offer a bad user experience. Documentation is an integral part of every company’s products and services.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |